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Frequently Asked Questions Learn More About GE Interest Plus

GE Interest Plus corporate notes are a convenient, easy-to-use investment. If you have any questions about investing in the GE Interest Plus, please consult these Frequently Asked Questions. If you still need help, call our toll-free number for more information.

GENERAL INFORMATION


INVESTING AND REDEEMING


INVESTMENT QUALITY


FEES


REPORTING, INVESTOR COMMUNICATIONS AND CHECK DELIVERY


TYPES OF ACCOUNTS


HOW TO CONTACT US


MANAGING YOUR ACCOUNT ONLINE OR OVER THE PHONE


GENERAL INFORMATION

What is GE Interest Plus?
GE Interest Plus is an investment designed to provide individual investors with a convenient way to invest directly in General Electric Capital Corporation (GECC). It is a AAA-rated unsecured and unsubordinated debt obligation of GECC and is not a bank account or a money market fund. It is not a bank deposit and is not FDIC insured. It is offered in the U.S. by prospectus only. Complete information concerning GE Interest Plus is contained in the prospectus.

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How does GE Interest Plus set its rates?
Rates are reviewed weekly by the GE Interest Plus Committee and may be reset as often. Rates will always be greater than the most recent seven–day average yield (non-compounded) for taxable money market funds in the United States as published in Money Fund Report (TM) a service of iMoneyNet, Inc. (Formerly IBC's Money Fund Report).

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How Is Interest Accrued and Paid?
Interest on the Notes will accrue daily. Accrued interest will be credited and automatically reinvested in additional Notes monthly and will begin to accrue interest on the first day following the date of such reinvestment.

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What is the minimum initial investment?
The minimum initial investment is $500 or $250 if you also sign up for the Auto Invest Service. In addition, GE Employees can open an account with no initial investment if they sign up for the payroll deduction service at the time of account opening.

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Will the interest I earn be taxable?
Yes. Interest earned on your GE Interest Plus investment will constitute income to you and is taxable in the year in which it is earned. Interest income is subject to federal and applicable state and local taxes. If you received an initial investment incentive, that incentive would be treated as interest income and reported on the 1099 Int. statement you will receive in January of each year.

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What if I have questions about my investment?
For up-to-date information about your investment or current GE Interest Plus rates, you may login to Account Access or call our automated touch tone service at 1-800-433-4480, 24 hours a day, 7 days a week. Customer Service Representatives are also available at this number, Monday through Friday, from 8:30 a.m. to 7:00 p.m. Eastern Time.

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Can I apply for an account if I do not have a Driver's License?
Yes. If you do not have a Driver's License, we will need some other form of state issued identification to verify your identity. You should provide a copy of your identification along with your application.

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INVESTING AND REDEEMING

What types of checks will you accept for investment?
Your investment check must be drawn on a U.S. bank or a U.S. branch of a foreign bank. Funds must be in U.S. dollars. Money orders, traveler's checks, starter checks, cashier's checks, credit card checks and third party checks are not acceptable. Your check must be made payable to "GE Interest Plus" or the registered investors of the GE Interest Plus Investment.

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Is an investment in GE Interest Plus Notes liquid?
Yes. GE Interest Plus is liquid, meaning you can withdraw your money at any time. There are several options for redeeming funds. You can write a check ($250 or more), transfer funds to your linked checking account (our Quick Redemption Service), wire funds, or have us send you a check to your registered address.

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How do I add to or redeem from my investment?
The easiest way to invest more or redeem is by signing up for our Quick Transactions Service. The service lets you electronically transfer money to and from your linked bank checking account.
Other ways to invest include mailing in a check, wiring in funds, payroll deductions, authorizing Social Security to deposit your monthly payments, and authorizing automatic monthly transfers from your bank (Auto Invest). See question below for redemption options.

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Can I redeem my investment at anytime?
Yes, you can do so at no charge by simply writing a check ($250 minimum), transferring money to your linked bank checking account through our Quick Redemption Service ($25 minimum and $50,000 daily maximum) or choosing the wire transfer option ($2,500 minimum and a $15 wire fee) when you make your initial investment.

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Are there any penalties for redeeming funds?
No. You have unlimited access to your investment if the funds are available for redemption. If you write a check under the $250 requirement, however, you will be assessed a $10 fee.

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What type of bank account can I link to my GE Interest Plus investment?
It must be a U.S.–based bank checking account with a valid routing number. To link your bank checking account we require a copy of a voided check to validate the account and its registration. Please note that the registration of the bank checking account must be printed on the check.

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Can I Link More than One Bank Checking Account to my GE Interest Plus Investment?
No. We allow the linking of only one bank checking account for both investments and redemptions.

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When are invested funds available for redemption?
While funds invested will begin to accrue interest on the day they are posted to your account, they are available for redemption based on how the funds were invested:

  • Funds invested via a check are available for redemption 12 business days after the date of credit.
  • Funds invested via Quick Invest (Automated Clearing House transfer) are available 3 business days after the date of credit.
  • Funds invested via wire are available for redemption on the next business day.

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INVESTMENT QUALITY

How safe is my investment?
There is risk with any investment you make. However, with GE Interest Plus, you benefit from the credit worthiness of General Electric Capital Corporation, the sole obligor of the GE Interest Plus Notes. General Electric Capital Corporation is rated AAA by Standard & Poor's Corporation and Aaa by Moody's Investors Service, the highest credit quality ratings available.

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What does a triple–A rating mean?
By reviewing the rating of a security, you can get an understanding of whether the company you are investing in is financially sound. Standard & Poor’s Corporation and Moody’s Investors Service rate GE Interest Plus Corporate Notes AAA and Aaa respectively. These companies are nationally recognized statistical rating organizations, each approved by the United States Securities and Exchange Commission to measure the safety of securities. AAA and Aaa each reflect the highest credit–quality ratings available. Standard and Poor’s awards a AAA rating to companies they define as "the best quality companies, reliable and stable." Moody’s assignment of their Aaa rating indicates that "obligations are judged to be of the highest quality, with minimal credit risk."

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Is GE Interest Plus FDIC Insured?
GE Interest Plus is not an FDIC insured deposit. It is an investment in the senior unsecured debt of General Electric Capital Corporation, whose outstanding senior debt is rated AAA by Standard and Poor’s Corporation and Aaa by Moody’s Investors Service, the highest credit quality ratings available.

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FEES

Do I pay any sales or management fees?
No. There are no management fees, sales loads, maintenance fees or redemption fees. So, there's nothing to reduce your rate of return.

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Are there Maintenance Fees?
There are no regular maintenance fees or fees for check reorders. Fees are assessed only for checks returned for insufficient funds, wire redemptions, stop payment requests, checks written for less than the $250 minimum, and other unusual services.

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REPORTING, INVESTOR COMMUNICATIONS AND CHECK DELIVERY

When will I know that my account has been opened?
You will be notified that your account has been opened through a confirmation statement mailed the next day. About a week later you will receive a welcome letter confirming your account information and providing you with additional information on how to manage your investment over the phone or online. Please note that there may be instances where we require additional information to validate your identity before we open your investment account. If that is the case, there may be a delay in the opening of your account.

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When will I receive my GE Interest Plus checks?
You should receive them about 3 weeks after your account is opened.

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How often will I receive statements?
You will be mailed a statement monthly unless you elect otherwise. You also have the option to receive your statement electronically through our Account Access website. If you do, 12 months of statements are maintained online.

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When will I receive my 1099 Int. Statement?
We will mail you your 1099 Int. statement in January of each year following the reporting year.

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TYPES OF ACCOUNTS

What are the types of accounts that you open?
We open individual accounts, joint accounts, custodial accounts (Uniform Gifts to Minor’s Accounts) and Trust Accounts.

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What is required to open a Trust Account?
To verify your trust, you must also provide us with the first two and last two pages of the trust agreement. Make sure the name of the trustee (and co–trustee if applicable) appears on these pages.

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What is a Uniform Gift to Minor’s Account?
The Uniform Gift to Minors Act (UGMA) or the Uniform Transfers to Minors Act (UTMA) is a type of custodial account for children. Most states have adopted one form of these uniform acts as a means of transferring ownership of property to children. The Acts allow a person to fund an account for a child, but limit that child's access to the account until the child reaches the age of majority. The age of majority is set by state law and typically ranges from 18 to 21. The child is the account owner, but the parent (or other adult) is named as custodian. The custodian controls the account until the child is no longer a minor. At that point, the custodial relationship ends and the child controls the account.

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Can I establish an investment account with an address outside the United States?
No. GE Interest Plus Corporate Notes are a security issued only in the United States. GE Interest Plus is available only to individuals who have an established residence in the U.S.

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Does GE Interest Plus offer IRA accounts?
No. GE Interest Plus is not a retirement investment vehicle.

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Can I establish an account with a Power of Attorney?
Yes. In order to add a Power of Attorney to an account, we require the following:

  1. A Letter of Instruction signed by the Power of Attorney. The signature of the Power of Attorney must be guaranteed with a Signature Guarantee Medallion 2000 Stamp, which can be obtained from a local banking institution.
  2. The Power of Attorney (POA) documents, dated within the last 6 months. (Note: If you are sending in the original POA documents, these documents must bear a notary stamp. If you are sending in a copy of the POA documents, this copy must also be guaranteed with a Signature Guarantee Medallion 2000 Stamp.)

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HOW TO CONTACT US

What is the address for mailing investments or letters?
GE Interest Plus
P.O. Box 6294
Indianapolis, Indiana 46206-6294

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What is the overnight mail address?
GE Interest Plus
4000 Pendleton Way
Indianapolis, Indiana 46226-5224

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Where do I wire money?
You can only wire money to us if you have an established account. If you do, the wire instructions are as follows:

GE Interest Plus
Sky Bank
Indianapolis, Indiana
ABA #274070442
Include your 10-digit GE Interest Plus Account Number

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MANAGING YOUR ACCOUNT ONLINE OR OVER THE PHONE

How can I manage my investment via the Internet?
Once you receive your account number, you will be able to manage your investment online through our Account Access system. You will be able to establish your password once you receive notification of your account number. After you establish your password, you will be able to:

  • View the principal amount of your investment and 12 months of transaction history
  • View most recent rate information
  • View Check Images
  • Obtain statements electronically
  • Initiate a Quick Invest or Quick Redemption transaction (transfer money to and from your linked checking account)
  • Order checks
  • Change your password

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How secure is my information online?
To ensure security, we encrypt all information between your PC and GE Interest Plus. Using secured browsers and 128–bit encryption technology, you can be assured security is our number one priority. In fact, 128–bit encryption is one of the highest levels of encryption currently available. 128–bit encryption is the process of scrambling information (typically for data transmission) so that only someone who has the correct encryption key can reassemble it in its original clear text format. When used between you and GE Interest Plus, this encryption technology allows you to encode (or encrypt) your personal information as you send it to us. Only GE Interest Plus can decrypt it. Likewise, when we send personal or account information to you, this technology allows us to encode it, and only you can decode it.

In the box below, you will be able to see whether the browser you are currently using has 128-bit encryption. If it is noted that your browser does not have 128-bit encryption, please go to the section labeled Download a browser with 128-bit encryption. It is essential that you upgrade your browser before you enter Account Access.

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How do I download a browser with 128–bit encryption?
You can download a 128-bit browser by completing the steps below:

If upgrading your Netscape browser, go to http://browser.netscape.com/ns8/download/default.jsp. If you need assistance while downloading, please visit the Netscape Help area.

If upgrading your Internet Explorer (IE) browser, Download Microsoft Internet Explorer. Choose the version of IE you would like to download. Follow the easy steps found on the screen to complete the download process. If you need assistance while downloading, please visit the Microsoft Help area.

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How do I login to Account Access?

  1. Click on the "Login" Button in the upper right hand corner of our website, www.geinterestplus.com. Once you arrive at our secure Account Access website, click on "First Time Users Click Here".
  2. Enter your Social Security Number, account number and your desired 4 to 10 digit password twice. Then press "Submit". Now you are set up to access your account on-line.
  3. To login, enter your account number and your new password and click on "Submit".

Please note: to maintain the security of your account, you will only be allowed to have three unsuccessful attempts to login. After the third attempt, your ability to access your account on-line will be suspended. You must then call a Customer Service Representative at 1-800-433-4480 to have your password reset.

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How do I enroll in electronic delivery of statements?

To receive your statements electronically rather than through the mail, click on "View Statements On-line" and follow the instructions provided. Twelve months of statements will be maintained and available for viewing.

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How to I login to the Automated Voice Response Unit?

  1. Call us at 1-800-433-4480 and press 1 to access your investment information. The system will ask you to enter in your account number. Because you are a first time user, you must establish a 6 to 10 digit Personal Identification Number (PIN). The system will ask you to enter in your Social Security Number followed by the birth date of the Primary Owner of the account (the name listed first on the application).
  2. You will then be asked to establish and then confirm your PIN. After you do so you can access your account by entering only your Account Number and PIN. When you are logged into our Automated Telephone System, you will automatically hear your current balance and current interest rate information. Other menu items available to you include:

    • Press 1: To repeat your balance and rate information.
    • Press 2: To initiate a Quick Invest or Quick Redemption transaction.
    • Press 3: To hear information on your last 5 investments or last 5 redemptions.
    • Press 4: To reorder checks.
    • Press 5: For information on another account.
    • Press 0: To speak to a Service Representative.

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What Browsers does the GE Interest Plus website support?

In order to take advantage of the most advanced interactive technology and security measures, GE Interest Plus requires that you use one of the latest versions of your browser to access our secure transaction site. We support Microsoft Internet Explorer (version 5.0 or higher) and Netscape Navigator (version 6.1 or higher). If you need to update your browser, click on either of the following links:

Netscape: http://browser.netscape.com/ns8/download/default.jsp
Internet Explorer: http://www.microsoft.com/windows/ie/default.htm

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What if I am having trouble logging–in to Account Access?

For assistance in logging on to our on-line Account Access system, please call 1-800-433-4480 between 8:30 AM and 7:00 PM ET, Monday through Friday (other than holidays), and speak with a Service Representative.

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